![]() ![]() We will deactivate the Account within 10 days after receiving your request. In this case, you have to create a new account to access Enel services. You will be able to decide to delete all your data on Enel X Way app and continue to access all Enel services with your unique ID, or decide to delete your data and your unique ID. To delete "My Account", you need to go to the "Settings" section and click on "Delete Account". If more than 24 hours have passed, you must proceed with a new registration. If you have not confirmed the login email yet, remember that you have 24 hours from receiving the email to validate the account. If after the password reset the account continues to remain blocked, you can contact customer service for support. Also remember to check that the login email is the same one used during registration. ![]() Before accessing your account again, we recommend that you reset your password. The account will be unlocked and you can retry access. If you have already confirmed the login email, the account may have been blocked for having entered an incorrect password several times. ![]() For further assistance you can contact the assistance by calling the toll-free number: +1 84. If you don’t remember your password, you can reset your password to generate a new one. If you have previously registered on a portal of the Enel group, we invite you to access the Enel X Way app with the same credentials (email / social security number / password) as the single profile. Remember that, to finalize the registration, it is necessary that all fields are filled in and that the "Terms and Conditions" section is marked with a flag. If you forgot your password, you can request a new one by clicking on "Forgot password" and entering the email address used during the registration: you will receive an email with a link to set a new password. If you don’t find the email, contact the assistance by calling the toll-free number: +1 84. Or search for "Enel X Way" in the search bar. If you haven’t received the account verification email, verify that the email is not in the "spam" folder. I didn’t receive the account verification email after the registration, what can I do? This will allow you to easily log in the App without the need to enter the password. You can always change your choice within the account settings in the "Easy Login" section. You can enable the easy login mode, after registering and logging in for the first time. How can I enable the access with biometric data? Charging costs will be calculated based on the Pay Per Use plan. For charging it will be necessary to enter billing information for payment, which can be made by credit card, prepaid card or PayPal. It is possible to use the charging service even without creating an account by logging in as "Guest" from the log in page. It is not possible to create multiple Unique Profiles using the same data in the same "Region".Ĭan I use Enel X Way app without registering? You can use the same credentials to access all Enel Group services, such as Enel Energia, Enel X or Endesa X, wherever you are worldwide. The Unique Profile is the account that allows you to login the App using the credentials entered during the registration phase. What is the Unique Profile and what are its advantages? To use the App in another "Region", you will need to create a new account also using the same credentials. During registration be sure to select the "Region" in which to register your account based on where you want to use the App services. Enter your personal data or alternatively register via social media (Facebook, Google or Apple). Download Enel X Way app from the App Store or Google Play and create your Unique Profile by clicking on "Register here" on the login page. Start charging directly from the App or through the RFID card.Īll private customers over the age of 16 and sole proprietorships or large companies can access the service. Use the interactive map to find out the charging points around you, checking costs, accessibility info and choose the offer that best suits your needs within the Wallet. Schedule your charging sessions according to your needs and check your sessions data in real time. At home, use Enel X Way App to configure your JuiceBox and manage its settings. The App works on all iOS and Android smartphones. At home - with your JuiceBox - as well as in the city, on urban and main roads and at various strategic locations (supermarkets, parking lots and shopping centers). Enel X Way is a mobile application that allows you to manage electric vehicle charging wherever you are.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |